PRIVACY POLICY

Last updated September 30, 2026

This Privacy Notice is issued by Keyco Tech Ltd., a company registered in China that operates the KeycoBoard brand (“we,” “us,” or “our”). It describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

Visit our website at https://www.keycoboard.com or any website of ours that links to this Privacy Notice
Download and use our KeycoBoard applications for iOS or macOS, or any other application of ours that links to this Privacy Notice
Use KeycoBoard. KeycoBoard is an AI writing co-pilot that provides rewrite, translation, text-polishing, and voice-to-text tools through an iOS keyboard extension, an iOS application, and a macOS application.
Engage with us in other related ways, including any sales, marketing, or events Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@keycoboard.com.

For the mainland China edition of the App, the supplement in section 20 takes precedence over conflicting provisions. 中国大陆版 App 适用本文第 20 节「中国大陆地区特别说明」；如与正文冲突，以该特别说明为准。

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We do not intentionally request sensitive personal information. However, text or voice content you choose to submit may contain sensitive or confidential information. You should not submit such information through the Services. Learn more about information you provide for AI and speech processing.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by visiting https://www.keycoboard.com/contact, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
INFORMATION YOU PROVIDE FOR AI AND SPEECH PROCESSING
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
MAINLAND CHINA SUPPLEMENT / 中国大陆地区特别说明

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

email addresses
names
usernames
contact preferences
text you submit for rewriting, translation, or other AI processing
voice recordings and transcripts you submit through Voice Input Sensitive Information. We do not intentionally request sensitive information. Text or voice content may nevertheless contain sensitive information if you choose to include it. Please do not submit sensitive personal, financial, health, authentication, or confidential business information through the Services.

Payment Data. KeycoBoard does not collect, see, or store complete payment instrument details such as full card numbers or security codes. Purchases completed through the Apple App Store are processed by Apple. Web purchases are processed by Paddle, which acts as the authorized reseller and Merchant of Record. You can review their privacy notices at https://www.apple.com/legal/privacy/en-ww/ and https://www.paddle.com/legal/privacy.

Apple or Paddle may send purchase and subscription metadata to RevenueCat and KeycoBoard so that we can grant and maintain your entitlement. This metadata may include an app user identifier, product identifier, transaction or subscription identifier, purchase status, purchase date, renewal or expiration date, currency, and limited billing-related information. RevenueCat manages purchase synchronization and entitlement status; its privacy notice is available at https://www.revenuecat.com/privacy.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” below.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s camera, microphone, storage, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and information about the features of our application(s) you accessed. This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: https://www.keycoboard.com/cookie-policy.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

Google API

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process the personal information for the following purposes listed below. We may also process your information for other purposes only with your prior explicit consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Analyze how our Services are used so we can improve them to engage and retain users
- Support our marketing activities
- Diagnose problems and/or prevent fraudulent activities
- Understand how our users use our products and services so we can improve user experience
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
For investigations and fraud detection and prevention
For business transactions provided certain conditions are met
If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
For identifying injured, ill, or deceased persons and communicating with next of kin
If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
If the collection is solely for journalistic, artistic, or literary purposes
If the information is publicly available and is specified by the regulations We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments

In Short: We may share information in specific situations described in this section and/or with the following third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

The third parties we may share personal information with are as follows:

AI and Speech Service Providers: OpenAI, Alibaba Cloud Model Studio (including Qwen), DeepSeek, Google Cloud AI, Anthropic, and OpenRouter; mainland China AI processing uses the providers described in section 20
Cloud Computing Services: Cloudflare and Alibaba Cloud
Data Backup and Security: Cloudflare
Payment and Billing: Apple App Store and Paddle
Purchase Synchronization and Entitlements: RevenueCat
User Account Registration and Authentication: Google Sign-In and Apple Sign-In
Web and Mobile Analytics: PostHog and Apple App Analytics
Website Hosting: Framer
Website Performance Monitoring: Firebase Crashlytics
Website Testing: TestFlight

We also may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

To the extent these online tracking technologies are deemed to be a “sale”/“sharing” (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section “DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?”

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://www.keycoboard.com/cookie-policy.

PostHog Analytics

We use PostHog to understand aggregate website and app usage, including which pages and campaigns lead visitors to our download pages. PostHog analytics on our website only runs after you allow analytics cookies in the Cookie Consent Manager. For more information on the privacy practices of PostHog, please visit https://posthog.com/privacy.

During the website’s transition to PostHog, Google Analytics may also measure page visits under the same optional analytics consent. You can withdraw consent through Cookie settings. Our Cookie Policy describes the active storage, controls and migration setup.

6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, “AI Products”). These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this Privacy Notice govern your use of the AI Products within our Services.

Use of AI Technologies

We provide the AI Products through third-party service providers (“AI Service Providers”), including OpenRouter, Alibaba Cloud Model Studio, Anthropic, Google Cloud AI, and OpenAI. As outlined in this Privacy Notice, your text input, requested voice recording, generated output, transcript, and related personal information may be shared with and processed by the provider needed to fulfill your request. Alibaba Cloud Model Studio processes Voice Input audio together with your requested rewrite or translation instructions using Qwen models to produce the final text directly. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.

Our AI Products

Our AI Products are designed for the following functions:

AI document generation
AI translation
AI Text Rewriting
AI speech-to-text transcription

How We Process Your Data Using AI

All personal information processed using our AI Products is handled in line with this Privacy Notice and our agreements with third parties. KeycoBoard does not use text, voice recordings, or transcripts for advertising or tracking. Third-party providers may retain request data according to the applicable service agreements, privacy policies, and account settings. We do not guarantee zero retention by these providers.

How to Opt Out

We believe in giving you the power to decide how your data is used. To opt out, you can contact us at hello@keycoboard.com or submit a request via https://www.keycoboard.com/contact.

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

Processing locations depend on the edition and feature you use. Our service providers operate facilities in China, the United States, and other countries. For the mainland China edition, section 20 explains which AI processing and file storage take place domestically and which account and subscription information is processed outside mainland China. Use of the Services does not replace any separate consent required by applicable law for international transfers.

If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.

European Commission’s Standard Contractual Clauses

We have implemented measures to protect your personal information, including by using the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA or UK in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.

9. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than necessary to fulfill the purposes described in this notice.

KeycoBoard may retain input text, generated output, and Voice Input audio in local generation history on your device. Retention and removal follow your local history retention settings and manual deletion actions. Our production speech services forward audio for processing without intentionally persisting it. Third-party AI and speech providers may retain request data according to their applicable service agreements, privacy policies, and account settings.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

10. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

11. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction.

We do not knowingly collect, solicit data from, or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or the equivalent age as specified by law in your jurisdiction or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age or the equivalent age as specified by law in your jurisdiction has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18 or the equivalent age as specified by law in your jurisdiction, please contact us at hello@keycoboard.com.

12. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. If a decision that produces legal or similarly significant effects is made solely by automated means, we will inform you, explain the main factors, and offer a simple way to request human review. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account Information

You can review or update your profile in the app. To delete your KeycoBoard account, open Me → About on iOS and select Delete Account in the final options section above the copyright notice. This option is available in both the global and mainland China iOS versions. You do not need to email us or contact support to complete account deletion.

After you confirm, the account stops accepting new use and our service automatically processes deletion of the account data covered by this process, including profile information, custom instructions, avatars, usage records and referral associations, within 7 calendar days. The confirmation screen shows the processing timeframe; the app displays a completion confirmation when you return. Temporary service failures are retried and unresolved failures are handled by us without requiring another request. A limited deletion receipt remains available for 30 days after completion and is then removed.

Deletion applies to the shared KeycoBoard account across regions and devices. The initiating installation clears its account data, generation history and saved audio. Other supported clients clear local account data after receiving an explicit deletion status. Offline devices, expired sessions, system backups, exported files and text already inserted into other apps cannot be remotely erased through this process.

We revoke available Sign in with Apple credentials and request deletion of associated RevenueCat records. This account-deletion process does not delete historical analytics records held in PostHog; resetting the app’s analytics identity does not erase those records. If a historical account has no revocable Apple token, we still delete the account and show instructions for disconnecting KeycoBoard in your Apple account settings. Some service-provider cleanup is asynchronous; we do not represent acceptance of a deletion request as immediate erasure of every stored copy. Payment providers may separately retain transaction records required for their billing and legal obligations. Paddle handles privacy requests for its independently held payment data through its privacy request form; using that form is not required to delete your KeycoBoard account. Deleting a KeycoBoard account does not cancel an App Store or Paddle subscription or issue a refund; please use the subscription management link provided before confirming deletion. We do not retain a permanent identity blacklist solely to prevent registration after deletion.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Notice: https://www.keycoboard.com/cookie-policy.

If you have questions or comments about your privacy rights, you may email us at hello@keycoboard.com.

13. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

14. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

Categories of Personal Information We Collect

The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section “WHAT INFORMATION DO WE COLLECT?”

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name	YES
B. Personal information as defined in the California Customer Records statute	Name, contact information, education, employment, employment history, and financial information	YES
C. Protected classification characteristics under state or federal law	Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data	NO
D. Commercial information	Transaction information, purchase history, financial details, and payment information	YES
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or other similar network activity	Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements	YES
G. Geolocation data	Device location	YES
H. Audio, electronic, sensory, or similar information	Images and audio, video or call recordings created in connection with our business activities	YES
I. Professional or employment-related information	Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us	NO
J. Education Information	Student records and directory information	NO
K. Inferences drawn from collected personal information	Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics	NO
L. Sensitive personal Information		NO

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.

We will use and retain the collected personal information as needed to provide the Services or for:

Category A - As long as the user has an account with us
Category B - As long as the user has an account with us
Category D - As long as the user has an account with us
Category F - 1 year
Category G - 1 year
Category H - As long as the user has an account with us

Sources of Personal Information

Learn more about the sources of personal information we collect in “WHAT INFORMATION DO WE COLLECT?”

Learn more about how we use your personal information in the section, “HOW DO WE PROCESS YOUR INFORMATION?”

We collect and share your personal information through:

Targeting cookies/Marketing cookies
Social media cookies
Beacons/Pixels/Tags

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?”

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.

We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

Category A. Identifiers
Category B. Personal information as defined in the California Customer Records law
Category D. Commercial information
Category F. Internet or other electronic network activity information
Category G. Geolocation data
Category H. Audio, electronic, visual, and similar information

The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?”

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”) Depending upon the state where you live, you may also have the following rights:
Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland)
Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon)
Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Minnesota)
Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)

How to Exercise Your Rights

To exercise these rights, you can contact us by visiting https://www.keycoboard.com/contact, by emailing us at hello@keycoboard.com, or by referring to the contact details at the bottom of this document.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at hello@keycoboard.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

California “Shine The Light” Law

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“

15. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: You may have additional rights based on the country you reside in.

Australia and New Zealand

We collect and process your personal information under the obligations and conditions set by Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020 (Privacy Act).

This Privacy Notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.

If you do not wish to provide the personal information necessary to fulfill their applicable purpose, it may affect our ability to provide our services, in particular:

offer you the products or services that you want
respond to or help with your requests
manage your account with us
confirm your identity and protect your account At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section “HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?”

If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand’s Privacy Principles to the Office of New Zealand Privacy Commissioner.

16. INFORMATION YOU PROVIDE FOR AI AND SPEECH PROCESSING

Our core service processes text you provide (“Input Text”) to generate rewritten, translated, or otherwise modified text (“Output Text”). If you use Voice Input, the iOS and macOS applications also process the voice recording you intentionally create (“Voice Input Audio”) to produce rewritten or translated text. Please be aware of the following:

KeycoBoard Storage: Input Text, Output Text, and Voice Input Audio may be saved in local generation history on your device, subject to your history retention settings and manual deletion actions. Our production speech services process and forward audio without intentionally persisting it.
Microphone Standby: If you enable Voice Input standby, the iOS application may keep the microphone session active so the keyboard can start promptly. During standby, incoming audio buffers are discarded and are not written to an audio file or transmitted for transcription. Audio is recorded or transmitted for processing only after a Voice Input request begins.
Voice Processing: Voice Input Audio and your requested rewrite or translation instructions are transmitted through our backend to Alibaba Cloud Model Studio. Qwen models process them together to produce the final text directly. KeycoBoard does not use this audio for advertising, tracking, speaker identification, or voiceprint creation.
Third-Party Retention: Input Text, Voice Input Audio, processing instructions, and related outputs are handled by the applicable provider under its service agreements, privacy policy, and account settings. We do not guarantee zero retention or a specific retention period for provider processing.
Do Not Submit Sensitive Information: Because processing relies on third-party services, do not submit sensitive personal, financial, health, authentication, confidential business, or legally protected information through text or voice input.

17. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

18. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, contact Keyco Tech Ltd. at hello@keycoboard.com.

19. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. For account deletion, use Me → About → Delete Account in the iOS app as described in section 12; contacting support is not required. For other data-access, correction or privacy requests, please visit https://www.keycoboard.com/contact or email hello@keycoboard.com.

20. MAINLAND CHINA SUPPLEMENT / 中国大陆地区特别说明

适用范围与个人信息处理者

本节适用于从中国大陆区 App Store 下载的 KeycoBoard App（以下简称「中国大陆版」），由在中国境内注册的 Keyco Tech Ltd. 运营，并作为本服务的个人信息处理者。联系方式：hello@keycoboard.com。本节与正文其他说明不一致时，中国大陆版以本节为准；个人信息处理适用《中华人民共和国个人信息保护法》等中国大陆法律。

境内 AI 处理与文件存储

您主动提交的改写、翻译正文、相关上下文、语音及生成结果，经阿里云中国大陆服务处理，并按所选模型发送至阿里云百炼（包括通义千问及平台提供的其他模型）或 DeepSeek；语音由阿里云通义千问处理。这些生成请求的正文和音频不经 Cloudflare 全球后端中转。具体可用模型以 App 内列表为准。

头像图片文件存储在阿里云中国大陆 OSS，头像 URL 及账号关联信息仍保存在全球账号服务。生成历史可按您的设置保存在设备本地并由您删除；我们不会为保存生成历史而在服务端持久存储语音。第三方 AI 服务商可能按其服务协议和隐私政策保留请求数据，我们不承诺其零留存。服务商说明可查阅阿里云百炼隐私说明及 DeepSeek 隐私政策。

登录页确认与引导试用

中国大陆版在登录页展示 AI 数据处理摘要，您可点击「了解详情」查看数据类别、接收服务商、用途及撤回方式，并通过默认未勾选的独立选项确认；未勾选不能登录。确认记录保存在本设备，供主 App 和键盘扩展共用。您可在「我的」页面退出登录，撤回本设备对上述 AI 数据处理的同意；退出登录或登录状态失效后，再次登录需要重新确认。

首次引导位于登录之前，可随时跳过。如果您选择体验其中的改写、翻译或语音功能，示例文本、您编辑的文本、相关上下文及您实际录制的语音会按上述方式发送至相应 AI 服务商处理；这些试用请求发生在登录页确认之前。

全球账号、订阅与同步服务

中国大陆版与全球版共用账号和权益系统。为登录鉴权、同步账号资料和设置、验证购买、计算用量及处理推荐奖励，账号标识、登录信息、个人资料、头像 URL、云端同步的自定义改写指令、订阅权益、购买记录、模型标识和用量等信息会由境外服务处理或存储。这不同于上述生成请求正文和音频的境内处理安排。

相关服务商包括 Cloudflare（账号服务与数据存储）、Apple（登录及 App Store 购买）和 RevenueCat（购买同步及权益管理）。您可通过 Cloudflare 隐私政策、Apple 隐私政策及 RevenueCat 隐私政策了解其联系方式、处理方式及权利请求渠道，也可通过我们的邮箱提出相关请求。依法需要另行告知或取得单独同意的处理，不以同意本隐私政策代替。

您的权利与联系渠道

您可依法请求查阅、复制、更正、补充或删除个人信息，撤回同意、注销账号，或要求解释个人信息处理规则。注销账号可在国区或全球版 iOS App 的「我的 → 关于」页面选项末尾、版权说明之前的独立分组选择「删除账号」，无须发邮件或联系客服。确认后账号停止接受新的使用，后台在 7 个自然日内自动删除账号及关联个人数据；处理时限在确认页展示，完成后在 App 中提供确认，最小删除回执于完成后保留 30 天。暂时失败会重试，持续失败由我们处理，无须再次申请。

删除作用于跨地区、跨设备共用的 KeycoBoard 账号。当前安装的账号数据、全部生成历史及录音会清除；其他支持的客户端在获得明确删除状态后清理。离线设备、已过期会话、系统备份、导出文件及已回填至其他 App 的文字不保证远程擦除。我们撤销可用的 Apple 登录凭证；历史账号缺少可撤销令牌时，仍完成账号删除并提示在 Apple 账号设置中手动解除关联。

RevenueCat 关联记录按其删除流程清理，部分处理为异步，不将请求受理表述为所有副本立即擦除。本次注销流程不删除 PostHog 中的历史账号关联分析记录；重置客户端分析身份不会清除这些历史记录。支付服务商可能因账单及法律义务另行保留交易记录。注销不会自动取消 App Store 或 Paddle 订阅或退款，请先使用 App 提供的订阅管理路径处理；不因未取消订阅而拒绝注销。其他个人信息权利请求可联系 hello@keycoboard.com。仅为实现相应目的所必要的期限保留信息；法律要求继续保留的除外。停止使用 AI 功能后，不再为新的生成请求提交正文或语音。