Support

Frequently Asked Questions

Answers about features, limits, pricing, and privacy.

Features & Limitations

What KeycoBoard focuses on and what iOS keyboard extensions can access.

Why does KeycoBoard focus on rewriting instead of being a full input method?

KeycoBoard is built as a dedicated AI text-processing tool, not a replacement IME. It complements your existing keyboard by adding rewrite, polish, and translation controls.

Why can long text not always be fully read in some apps?

This is constrained by the iOS keyboard extension model. Extensions can only access text around the cursor instead of the full editor buffer. We optimize context capture, but very long content may still be partial. Splitting long text into sections gives better results.

Why does rewritten text sometimes trigger host-app length limit warnings?

At the system level, iOS keyboard extensions cannot detect each app's single-message length cap. If generated text exceeds that cap, the host app may show an error. For long content, send in smaller batches.

Pricing & Subscription

Free usage, Pro options, and upcoming BYOK unlock details.

Is KeycoBoard free?

Yes. The Free plan includes up to 30 base rewrites/translations per month for lightweight everyday use.

What Pro options are available?

We offer monthly subscription and a limited lifetime unlock. See the pricing page for current plans and benefits.

Does KeycoBoard support BYOK (Bring Your Own Key)?

BYOK is coming soon and will be offered as a separate in-app unlock.

Can Pro subscribers use their own API key?

No. Pro includes unlimited base-model rewrites and up to 100 advanced-model rewrites per month. BYOK requires a separate unlock purchase.

Privacy & Security

How your text is handled and protected.

Will my text be stored? How is privacy protected?

No. KeycoBoard follows a zero-retention backend design. Your text is forwarded only for real-time AI processing and is never stored, logged, or used for analysis after the request.

Still have questions?

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We aim to respond to all inquiries within 24-48 hours.